Managed Security Services
Security Operations Support
Extend your team with specialists who keep security tools and processes running smoothly.
Overview
What is Security Operations Support?
Security operations support provides ongoing administration and tuning of security platforms, alert handling support, vulnerability management coordination, access and identity operations, reporting and help with audits — co-managed with your team or fully delivered.
Why it matters
When organizations need it
These are common signs that an organization would benefit from Security Operations Support.
Signs you need it
- Security tools without dedicated administrators
- Backlogs of tuning and maintenance
- Need for extended coverage
- Audit preparation workload
Capabilities
Key capabilities
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Platform administration
SIEM, EDR, PAM, IGA and other tools.
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Operational tasks
Tuning, onboarding and maintenance.
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Vulnerability coordination
Tracking remediation with IT teams.
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Reporting
Regular operational reports.
Scope
What you receive
- Service description and runbooks
- Operational calendar
- Service reports
- Improvement backlog
Our approach
How CoreIAM helps
We agree clear scope and service levels, and report transparently on what was done.
Engagement
Engagement approach
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Transition
Knowledge transfer and runbooks.
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Stabilize
Baseline, fix and document.
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Operate
Deliver against service levels.
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Improve
Review and evolve the service.
Related
Related services
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Managed Security Services
Extend your security capabilities through expert operational support, engineering and staff augmentation.
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Staff Augmentation
Skilled IAM, SOC and security engineers working within your team.
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Security Engineering
Build, integrate and automate your security platforms.
Discuss Security Operations Support with our specialists
Tell us about your environment and objectives, and we will recommend the right scope and approach.